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How Can We Help You?
  1. Plivo support
  2. WhatsApp Business API

General Questions

  • What is WhatsApp messaging, and how can it benefit my business?
  • How do I get started with WhatsApp messaging?
  • What are the key features of WhatsApp business messaging?

Onboarding and Setup

  • What is a WhatsApp Business Account (WABA) and how do I create one?
  • What are the requirements for the number I want to use as a business phone number for my business?
  • Why is business verification with Meta critical for WhatsApp messaging, and how do I do it?
  • How can I configure the display name against my phone number?
  • Can I migrate my phone number from my existing provider to Plivo?

Technical Integration

  • What are the different types of WhatsApp messages I can send using Plivo’s APIs?
  • How do I integrate WhatsApp messaging into my existing systems?
  • How do I set up webhooks for WhatsApp message notifications?

Message Template and Compliance

  • What are the guidelines for WhatsApp message template approval?
  • How do I create and manage WhatsApp message templates?

Troubleshooting and Support

  • How can I monitor the performance of my WhatsApp messaging?
  • What should I do if I encounter issues with message delivery?
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