How can I configure the display name against my phone number?

The business display name is initially set up during the embedded sign-up flow. A business phone number display name is the name that appears in WhatsApp chat thread headers, chat lists, and its profile, if the following conditions are met:


  • The business portfolio that owns the WhatsApp Business Account associated with the business phone number has completed business verification.
  • The business phone number's name_status is APPROVED.

Meta will reject your business phone number's name_status to DECLINED in case of non-compliance to display name guidelines. You can edit your display name and resubmit the same in case of rejections.

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