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SMS Geo-Permissions

  • I had overridden the Geo-Permissions for one of my sub-accounts but now I want the main accounts preferences to be applicable for that sub-account. How can I achieve this?

    Sub-accounts for which Geo-Permissions have been overridden appear with a “Overridden” tag next to them in the “All Accounts” drop down. To remove this override:

    1. Navigate to the SMS Geo-Permissions settings in your Plivo Console.
    2. Select the sub-account for which you want to remove the override.
    3. Click on “Remove Override” 
  • Can I configure my SMS Geo-Permissions for each of my sub-accounts separately?

    Yes. By default, all sub-accounts are configured to use the main account’s Geo-Permission preferences. For instance, if outbound messages to France are disabled for the main account, then the sub-accounts cannot send SMS traffic to France. 

    As a Plivo user, you can choose to override Geo-Permissions preferences at a sub-account level. To achieve this: 

    1. Navigate to the SMS Geo-Permissions settings in your Plivo Console.
    2. Select the sub-account from the “All Accounts” drop-down menu. 
    3. Enable/disable traffic to specific countries from the list of countries provided. 
    4. Save your preferences.

    Note: Sub-accounts for which preferences have been overridden will appear with an “Overridden” tag next to them in the “All Accounts” dropdown.

  • How can I block/allow outbound SMS messages to a specific list of countries?

    SMS Geo-Permissions helps to select the list of countries to which outbound SMS traffic from your account will be allowed. You can choose to enable or disable SMS traffic to specific countries. To manage your account's SMS Geo-Permission preferences, please navigate to the SMS Geo-Permissions settings in your Plivo Console.

    Read more about SMS Geo-Permissions here.