Summary:
Business Registration Country | Requirement for Sending Traffic to India |
India |
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Outside India |
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*Read below to know more about domestic routes in India
Details:
A . For Businesses Registered in India
1. What are the requirements for sending traffic to India?
To meet traffic compliance, businesses sending SMS or making calls to India via domestic routes must meet specific requirements.
Domestic routes are defined as follows:
- SMS: If you have completed your DLT registration (Distributed Ledger Technology).
- Voice/SIP Trunking: When using Plivo India’s rented numbers to make or receive calls within India. Read more about the process and KYC details required to rent an India number here.
The following additional details are required for invoice and taxation purposes:
GST:
If your business is registered for GST, you need to provide your GST details to Plivo.
If your business is not registered for GST, you must self-declare your status as GST Unregistered on the Plivo console.
Payment in INR:
All payments for domestic SMS and Voice services must be made to Plivo’s India entity and must be in Indian Rupees (INR)
Note: The currency and payment to the specific entity are auto-handled when you make Credit Card payments by Plivo on your console.
2. Can a business registered in India send traffic internationally?
Yes, businesses registered in India can send traffic to both Indian and international destinations. However, this requires the creation of two separate accounts. This is how you can create these accounts and the options you should choose depending on your needs while adding your card for the first time - please note that these can’t be changed later:
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To send Traffic within India via domestic routes:
- Create an account
- When entering your Indian billing address, select "India only" when prompted.
- Provide your GST details.
- All payments will be in INR (Indian Rupees),
- All invoices will be in INR, billed by the Indian service provider, with GST applied to your invoice.
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To send Traffic outside India: For sending international traffic:
- Create a new account
- When entering your billing address here, select "Outside India" when prompted.
- No GST details are required.
- All payments will be in USD (U.S. Dollars), with no GST, but applicable international taxes may apply.
B. For Businesses Registered outside India
Businesses not registered in India can still send traffic to India, but the process differs:
- These businesses can send traffic to India using international routes only. Check pricing for international routes (Voice & SMS).
- Select your registration country - as per your registration details - while entering your billing address.
If a business wants to send traffic to India via domestic routes, it must have a business entity registered in India, and traffic must be sent by said entity.