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How Can We Help You?
  1. Plivo support
  2. SIP Trunking

General

  • What happens if a high-risk number is wrongly classified and affects my service?
  • What measures does Plivo take to ensure the accuracy of its high-risk and premium number database?
  • How does Plivo classify a number as 'high-risk' or 'premium'?
  • What if my use case requires calls to high-risk numbers?
  • What are premium or high-risk numbers?
  • Can I map Plivo numbers to inbound trunks using an API?
View all 24 articles →

Configuration and Integration

  • What IP addresses do I need to whitelist on my communications infrastructure for Zentrunk SIP trunking?

Troubleshooting

  • Why was my call disconnected with ‘dno_caller_id' as the hangup cause?
  • Can I debug audio quality information from Zentrunk debug logs?
  • Are there any charges associated with utilizing the Zentrunk debug logs?
  • Can I download the PCAPs for my Zentrunk calls?
  • What information is available under Zentrunk debug logs?
  • Can I export my call detail records for further analysis?
View all 8 articles →

Country-Specific Restrictions and Issues

  • What are the restrictions on outbound calling toward Australia?
  • What are the restrictions on calling toward China?
  • What are the restrictions on caller ID?
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