Porting a number out means transferring your phone number from Plivo (your current carrier) to a new service provider.
Follow the steps below to port a number out of Plivo:
Step 1: Contact your new carrier and submit a port-in request with the number you wish to port out from Plivo.
Step 2: The new carrier will validate your request and submit a port-out request to our carriers.
Step 3: Once Plivo receives the port out notification, we will email you to confirm your request.
Step 4: If you authorize the transfer, the phone number(s) will lose service with Plivo on the FOC date and will be removed from your account with prior notice.
If you stop the transfer, your number(s) will remain with Plivo and continue to function as configured on your account.
If no action is taken, Plivo will automatically stop the transfer by the deadline listed in the email notice.
Was your port-out request rejected? Learn possible reasons why.