How can I change my email address?

Plivo uses the email address associated with your account to send important updates and notifications, so it's important to make sure the address is correct. Only the owner of an account can update the email address.

To update the email address associated with your Plivo account:

  1. Log in to your Plivo account.
  2. Click on Accounts > Settings > User Profile.
  3. Click Update Email, enter the new email address, then click Update.Screen_Shot_2020-06-09_at_1.52.10_PM.pngScreen_Shot_2020-06-09_at_1.52.29_PM.png
  4. If there are no errors in the email address, you'll be prompted to authenticate your account.
  5. Once the account is authenticated, Plivo will send a one-time password to your email address. Screen_Shot_2020-06-09_at_1.52.49_PM.png
  6. Go to your email inbox to receive the message with the OTP. 
  7. Enter the OTP to validate and update the email address.
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