To create a support ticket, start by navigating to the Plivo support homepage and clicking on Create New Ticket.
This brings you to a page that asks for:
- Your email address
- A subject line that describes your query or issue
- A description of the query or issue
- The category of the query (to be selected from a drop-down menu)
- The priority of the ticket (another drop-down)
You can also add attachments. Click on Create a New Ticket to create the ticket. A member of our support team will investigate your request and reach out as soon as possible. You can check the status of a previous ticket from the support homepage by clicking on Check Ticket Status.