How can I to create a support ticket?

To create a support ticket, start by navigating to the Plivo support homepage and clicking on Create New Ticket.


This brings you to a page that asks for:

  • Your email address 
  • A subject line that describes your query or issue
  • A description of the query or issue
  • The category of the query (to be selected from a drop-down menu)
  • The priority of the ticket (another drop-down)

You can also add attachments. Click on Create a New Ticket to create the ticket. A member of our support team will investigate your request and reach out as soon as possible. You can check the status of a previous ticket from the support homepage by clicking on Check Ticket Status.

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