I've received an outbound delivery email alert from Plivo. What should I do?

These alerts are triggered when our message delivery monitoring systems detect a significant drop in your outbound message delivery rate. The email includes the following information.

  1. The total number of outbound messages sent in the past hour
  2. The Plivo Auth ID and account name associated with the messages
  3. The destination country of the messages
  4. The total number of undelivered messages in the past hour
  5. The number of undelivered messages grouped by Plivo error code

The error codes will indicate how to resolve deliverability issues.

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