These alerts are triggered when our message delivery monitoring systems detect a significant drop in your outbound message delivery rate. The email includes the following information.
- The total number of outbound messages sent in the past hour
- The Plivo Auth ID and account name associated with the messages
- The destination country of the messages
- The total number of undelivered messages in the past hour
- The number of undelivered messages grouped by Plivo error code
The error codes will indicate how to resolve deliverability issues.