How can I create a Plivo account?

You can sign up for Plivo with a valid work email address and a phone number. We don’t allow signups from personal email domains (such as or or disposable email addresses, and you must not use a VPN to access Plivo’s console during the onboarding process. You’ll be asked to enter your name, and that name will appear on your invoices going forward. You’ll also need to set a password.



Activate your email address

Once you complete the signup form, we’ll send an activation link to your registered email address. By clicking on that link, you can activate your account. If you don’t receive an email, check your spam or trash folder. Also check your mail server settings to make sure it’s not blocking emails from Plivo. You can try resending the verification link from the console.

Verify your phone number

Plivo account registration requires a unique phone number to be linked with the account. You won’t be able to access your account until you complete the phone verification process. We use this number for two-factor authentication — we send a unique verification code to the number every time you log in to your account for enhanced security. You must use a valid, SMS-enabled, non-VoIP number, and the number country should match the region you’re signing up from. Also, the number should not be associated with any other existing Plivo account. You can change the phone number associated with your account at any time after you complete onboarding.



We’ll send a one-time password (OTP) to the number to complete the phone verification process. If you’re unable to receive a code from Plivo via text message, you can select the option to receive a code via phone call. 

Fill the questionnaire

To complete the registration process, you will need to answer a few quick questions. This questionnaire will help us to customize your Plivo experience.


Once you complete these steps you’ll have successfully registered your free trial account. After registering, you can use your account to test our voice and SMS services. 

If you face any issues while signing up, please reach out to our support team for assistance. Learn more about our services from our documentation.


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