I am not receiving an OTP. What should I do?

Here are the steps you can follow:

  • Verify that geo permissions are enabled for the country to which you are initiating the verification.
  • Ensure you have adequate credits in your account.
  • Check if you are receiving SMS or voice calls from other sources.
  • Retry sending the verification.

If you continue to encounter challenges with verifying your numbers, please don't hesitate to contact Plivo support for assistance.

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