Short Code Management and Renewal Policy

Short codes procured through Plivo are set for autorenewal by default, ensuring continuous activation and avoiding expiration without manual intervention.

To discontinue short code usage, please contact Plivo support. Upon receiving your decommissioning request, we will promptly unrent the short code and confirm the discontinuation of rental charges. If you fail to inform Plivo support about discontinuing the short code you will continue to be charged rental fees.

Decommissioned short codes cannot be reactivated. For new short code requests, please refer to Getting Started with Plivo Short Codes.

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