Automatic Speech Recognition

Can I build voice controlled IVRs for my calls on Plivo?
Plivo GetInput XML comes with inbuilt support for Automatic Speech Recognition.  You can use GetInput XML to prompt users for inputs, and gather their v...
Can I gather speech inputs from callers in real time?
Yes. Plivo GetInput XML can be used to gather speech inputs from callers in real time.  Speech gathered from callers using GetInput XML is transcribed i...
Can I redact Speech and DTMF inputs gathered through GetInput XML?
The log parameter of the GetInput XML can be used to redact DTMF and Speech inputs gathered from the caller.  When log redaction is enabled, DTMF digits...
How can I improve the accuracy of the speech recognized through GetInput XML?
To improve the accuracy of speech recognition for your specific use-case, consider experimenting with the following features of Plivo GetInput XML. Spee...
How do I limit the maximum duration of speech recognized by Plivo?
You can limit the maximum duration of speech recognized in a GetInput XML execution through the executionTimeout parameter of GetInput XML.  Note that a...
How does Plivo charge for Automatic Speech Recognition?
Plivo charges for Automatic Speech Recognition based on the usage of Plivo’s Speech Recognition engine.  For every GetInput XML execution, charges are a...
How does Plivo’s Automatic Speech Recognition work?
Plivo GetInput XML comes with inbuilt support for Automatic Speech Recognition.  You can use GetInput XML to prompt users for inputs, and to gather thei...
How does the profanity filter on GetInput XML work?
The profanity filter detects common expletives in the caller’s speech. Such words are redacted in the transcription result posted to the Action URL. Wor...
Is it possible to gather DTMF and Speech inputs simultaneously?
Yes. GetInput XML supports the simultaneous detection of DTMF and Speech inputs. This can be enabled by setting the inputType param to ‘dtmf speech’ in the ...
Which languages are supported by Plivo’s Automatic Speech Recognition engine?
Click here for the up to date list of supported languages.