FAQs on Short code

What are the short-code supported countries and what is the MPS for Short-code?
We currently offer Short Codes in the US and Canada. Availability in UK, and other countries is coming soon. Our short code default base rate is 50 SMS per...
What are Short Code HELP and STOP messages and what are the requirements?
The Short Code HELP and STOP message is a line of text that tells the end user how to get help regarding the SMS Short Code campaign and how to stop or un...
Can Plivo handle my Short Code lease from CSCA?
Yes, we can. You will need to provide a receipt from CSCA (usshortcodes.com) showing 3+ months of leasing for your Short Code. Contact sales and we can help...
How do I procure a new short-code?
Please reach out to our sales team, in case you are interested in procuring a short-code. The team will brief you through the entire process of procurement,...
How long does the carrier approval process take?
While our team does their best to expedite carrier approval, the standard timeline for the Short Code carrier approval process is between 4-6 weeks. However...