Powerpack

What happens when a Powerpack SMS recipient replies with an opt-out keyword?
When an SMS recipient replies with a STOP keyword: 1. The subscriber is added to the suppression list for the source number that was used to send out th...
How do I send 6000 (or higher number of) SMS a day using a long code in the US?
We do not recommend sending large volumes of SMS messages using Long Codes. Consider applying for a Short Code or SMS Enabled Toll-free numbers for such us...
Can I use PHLOs to handle incoming messages in my Powerpack?
Yes. You can associate any existing PHLO to a new or existing Powerpack: For an existing Powerpack:  Navigate to the add new Powerpack screen on consol...
Can I add Shortcode number to my Powerpack ?
Yes. You can add US and/or Canada Shortcode to your Powerpack. Once you have the Shortcode added to your Powerpack, you can use “Prioritize Shortcode” fe...
Can I add same Shortcode number to multiple Powerpacks?
No, Currently each Shortcode can be added to at most one Powerpack.
How to remove Shortcode from my Powerpack?
To configure your Powerpack to not use Shortcode number to send messages, you can disable the “Prioritize Shortcode” feature flag. This will ensure that any...
What are the benefits of adding Shortcode number to my Powerpack ?
Shortcodes are the product of choice when it comes to scale and delivery rates. Combining them with Powerpack, enables you to: Run multi-region SMS campa...
Can I add multiple Shortcode numbers to my Powerpack ?
Yes, You can add 2 Shortcode number to your Powerpack, one each for US and Canada.
Why are Longcode numbers being used for outbound messages when I have Shortcode in my Powerpack?
To ensure a seamless flow of outbound messages from your Powerpack, Powerpack intelligently switches between using Shortcode and other numbers in your Numbe...