PHLO FAQs

How to set a PHLO application as a default application for my numbers?
We do not have an option yet to assign a PHLO application as a default application for the numbers. Our blogs will be updated once the feature is released.
How to transfer a call in PHLO?
We cannot transfer calls using PHLO. Transfer a call will probably not implemented.  If a specific use-case/component requires the call to be transferred, w...
How do we post event callbacks?
We can define a URL in Event callbacks section for events like Answer, Connected, Digits, Hangup, Record. The details of these events are posted to the resp...
Can I redirect calls to another PHLO url from a current PHLO application?
As of now, we do not have an option to redirect calls from one PHLO application to another PHLO URL. We are expecting an implementation by end of next quart...
How to pass variables in an HTTP request?
The string defined in the key section and the corresponding value is posted to the web server. In the below screenshot, the parameters- from and input will ...
How can I set up custom dial music when forwarding calls from a Plivo DID to PSTN.
Custom dial_Music is not available as of now. We have it on our roadmap. No ETA has been provided by the team.
How do I post recorded calls to my web server?
We can define a URL in Event callbacks section to be able to receive recordings to the web server. The event- Record for callbacks in Call Forward is availa...
How can I receive message details for an Outbound SMS?
HTTP request node should be attached with both Sent and Failed status present in Send SMS node. HTTP REQUEST Config: Add the URL besides the POST method. Pl...
How do I set up an auto-responder for Inbound SMS?
Connect a Send SMS node to 'Incoming SMS' in the start node. Send SMS config: From- {{Start.call.to}} and To- {{Start.call.from}}. Write the...
How can I achieve Call Whisper in PHLO?
This can be achieved by checking the checkbox- 'Confirm Prompt' under Call Screening Options in the Call Forwarding node. We need to enter the tex...