Port-In

What is number porting?
Porting is the act of transferring a phone number from one telephone service provider to another telephone service provider. Number porting has the advant...
What is the process for Porting a Phone Number to Plivo
For a successful port request, you need to submit us the below documents. Letter of Authorization (LOA) signed by the authorized user and/or owner of the ...
Can a number ported into Plivo be used to send and receive text messages?
Landline and local phone numbers ported into Plivo can be used to send and receive text messages. However, this feature is currently not available for tol...
Can I port a number to Plivo from any carrier?
We offer number portability for most of the carriers in the following 20+ countries: United Kingdom, United States, Australia, Austria, Belgium, Canada...
Can VoIP numbers(Google Voice, Skype, etc) be ported into Plivo ?
Yes, VoIp numbers including Google Voice, Skype, etc. can be ported into Plivo. Since you may not be able to obtain a CSR or invoice as proof of owner...
Can I specify a date to port in my phone numbers?
Yes, you can specify a date to port in the numbers. Please note that the date of your request has to be on or after the Firm Order Confirmation (FOC) date...
On what grounds can a Porting request be rejected?
Please note that If a porting request is rejected for any reason, the request must be re-submitted and the another 10-15 business day delay will be applie...
Can I expedite my porting process?
Porting requests involve multiple carriers and we cannot predict the exact timeline, therefore porting processes cannot be expedited. However, you may app...
How do I cancel a request to port numbers to Plivo?
Please raise a ticket through support portal and include your Plivo account email and the phone numbers that you would like to cancel porting for. ...
How does a project porting request vary from a normal porting request?
The porting of 100 numbers or more is considered a  project porting request. While porting of 100 phone numbers or fewer is a normal porting request. ...