Call Quality issues

Why do my calls sound choppy?
VOIP call quality depends on below factors, Caller and receiver network connection Local network setup Caller and Receiver’s phone network ...
Why do my calls echo?
The possibilities for a call to have echo can be due to any of the below reasons, Latency From caller to Plivo platform or From Plivo to unde...
How can I figure out if the problems I face are my end?
You can troubleshoot by following below steps to check whether you have any issues at your end. Check the internet connectivity and make sure you are...
Do you provide audio captures for debugging?
Yes. Plivo provides the capability to enable audio captures on voice calls. It is just like recording a call except at the raw packet level. This allows wit...