Card Verification

Why do I need to verify my credit card?
Under certain regulations and circumstances that help secure our customer’s accounts (e.g., security precautions, suspicious account activities, etc.), we ma...
How do I verify my credit card?
To verify your credit card, Go to the Payments section of your Plivo account user interface.  Click on Verify Card next to the credit card you would l...
I really want to get started with Plivo APIs, but I don’t want to wait for my credit card verification. Is there a faster way to verify my cards?
Unfortunately, credit card verification is a standardised process within the industry. Though, we are constantly striving to make processes more efficient, t...
Why am I not able to find a charge on my credit card statement?
Depending on the card issuing bank and country, it may take a few days for the charge to appear on your credit card’s online statement. If you don’t ha...
My card statement shows amounts in local currency. Is there any way for me to verify my card?
The card verification charge appears on your card statement with the words PLIVO and VERIFY along with a random 3 digit code. You can enter this 3 digit cod...
I am neither able to find the amount in local currency nor able to find the 3 digit code in the statement. Is there any other way for me to verify my card?
Unfortunately there is currently no other way for you to verify your card. You can try using another credit card that can either display transaction descrip...
Is the $1 charge I see different than this verification charge?
Yes. If you added your credit card recently, a temporary charge of $1 may also appear on your credit card statement, this transaction was made to verify tha...
We are a big corporation, and we cannot access the credit card statements as they are handled by other department. What alternatives do I have?
Unfortunately, there is currently no other method to verify your credit card(s). However, please contact our sales team at https://www.plivo.com/contact/sal...
I already have a verified card in my account. Do I need to verify another card if I want to use it?
For security reasons, each credit card added to your Plivo account will need to be verified in the same manner.
I have an existing card in my account. Do I need to verify it to make payments?
You can continue using your existing cards without verifying them. But if you remove them and re-add them to your account, then you may be required to verif...