Calls

What type of DTMF does Plivo support?
DTMF stands for dual tone multi-frequency. DTMF is a signaling system for recognizing the keys or number dialed on a telephone keypad. The first telephone s...
What is a call UUID?
When you make a call using Plivo, then a universally unique identifier (UUID) will be assigned to each call to identify and troubleshoot when there is a voi...
How to debug a call from dashboard logs?
To debug a call, please  Get the call_UUID from dashboard logs (https://console.plivo.com/voice/logs/calls/) or using API(https://www.plivo.com/docs...
Do you support speech recognition?
Plivo doesn’t support speech or voice recognition as of now.
If Plivo is facing some error while making a call, will I be charged?
During an outbound call using Plivo, if there are any HTTP API error response it means that your request is unable to be processed so as to execute the ca...
How do I check which XML is executed during my call?
A callUUID is required to check which XML is executed during your call. You can find the call_UUID in below ways: There are two ways by which you can fi...
How do I implement sequential dialing?
  You can integrate sequential dialing using a Dial XML in which you can add a list of phone numbers or endpoints or a combination of numbers & endpoin...
How do I implement simultaneous dialing?
  Using simultaneous dialing you can dial out to a list of phone numbers or endpoints or a combination of numbers & endpoints at the same time.  Th...
What is CLI?
 CLI stands for Caller Identification. CLI acts as the facility that identifies and displays the telephone numbers of incoming calls made to a particular li...
How can I use a non-Plivo number as the caller ID for outbound calls?
A non-Plivo number can be used as the caller ID for outbound calls. Please use the below API:  POST https://api.plivo.com/v1/Account/{auth_id}/Call/  Fr...