General

My account is inactive. Do I still get charged rental for my numbers?
Phone number rental fees for inactive accounts depend on the account status. Phone number charges will not incur for accounts that have requested to be de...
Can I use my existing phone numbers at Plivo?
Yes, you can bring your existing phone numbers that you are using with other service providers to Plivo. This is called number porting. Porting numb...
How and when do I get charged for the phone numbers I purchase?
Plivo’s billing cycle for phone numbers is monthly and starts on the first day of a month. Plivo will charge 00:00 UTC of every month beginning. You wil...
How do I configure a phone number to receive phone calls?
When you receive a call on a Plivo number, Plivo makes an HTTP REQUEST to the answer_url of the application attached to the number. Plivo expects a va...