Country-wise restrictions and features

What is long SMS concatenation?
A standard SMS contains at most 160 characters (note: the limit is 70 characters when sending Unicode messages). Even though text messages are limited in ...
Does Plivo support long SMS concatenation of unicode text messages?
Yes, Plivo’s SMS API supports concatentation of unicode text messages. Though, some carriers and handsets do not support long SMS concatenation. When se...
Does Plivo's SMS API support delivery reports in every country?
Plivo supports handset delivery reports where ever carrier regulations allow. For example, delivery reports are not supported for messages sent via long c...
What is transactional SMS?
SMS’s that are sent to your customers with the purpose of passing on information necessary for using your product or service. Below are two examples: a)...
What countries do you support for SMS?
Inbound SMS Currently you can receive SMS messages through phone numbers in the U.S., the UK and Canada. We are looking to expand our coverage, so if yo...
What are limitations and restrictions on US Long Code SMS?
As per the Carrier regulations, US Long Codes should not be used for A2P SMS. It should only be used for P2P SMS. The following are the usual characterist...
How do I send 6000 (or higher number of) SMS a day using a long code in US?
We do not recommend sending A2P SMS using a US Long Code SMS. Instead, you should procure a Short Code for such use cases. Incase of a legitimate use ca...
Do you support MMS?
Unfortunately, No. we don’t support MMS at the moment. Having said that, we always want to listen to what you want from Plivo. Please feel free to l...
Do you support Dynamic SenderID?
Dynamic Sender ID is not supported for US and Canada. To send an outbound SMS to US or a Canada mobile number, you will have to buy a local number on Pliv...
Does Plivo support Alphanumeric Sender ID for SMS?
Plivo supports the use of alphanumeric sender IDs, however, you must whitelist your account by contacting Plivo support to enable this feature. Clearly...