Are there any additional charge for registration of Sender IDs?


Based on carrier regulations and the destination country, Plivo support works with carriers to set up the sender ID. This may involve a one-time set up fee of USD 25 exclusive of carrier charges* for Sender id registration towards each country.


There is no fee to enable sender id for destinations where sender id is dynamic. However, Plivo will still need to vet the use case and business to enable alphanumeric sender ids.


*Certain international destinations have additional carrier charges for SenderID traffic. As it is subject to change, this information will be shared with customers on a case-to-case basis, after getting a confirmation from the respective local carriers.


How can I get more than 1 Sender ID for an account?


Multiple Sender IDs on an account are only supported on an account across different countries, but multiple Senders IDs for the same country is not supported on the same account. Eg. if you have registered the Sender ID "Plivo" towards Denmark from your main account, we would not be able to register another Sender ID say "PLVSMS" towards Denmark for the main account. However, this can be achieved by having it registered for your sub-account. 

  

Can the sender ID be changed at a later point?


Yes, the sender ID can be changed at a charge of $25 per country.


To find further details regarding Sender ID registration, please click here