A Plivo standard account can be managed by multiple users based on the access provided to each user. Plivo provides 5 predefined roles to all its user which can be enabled from your Plivo account.

The 5 predefined roles provided by Plivo are:

  1. Owner
  2. Admin
  3. Developer
  4. Finance Analyst
  5. Support


Can be used to provide administrators access to the entire console.

This means a user that has admin access, can act exactly as the owner of the account.

You can enable this from the User tab by creating a new user and granting Admin access.

The Admin can view and edit the following feature on the account

Phone numbers

Payments and Billing


Credentials of the account

Application & configuration

The Admin can also view the Logs of the account and Pricing details.

In case you face any issues or have any queries, please contact our support team for assistance: https://support.plivo.com/support/home