A sub-account enables hierarchical management of your resources. That means, having an account within the main account.

This helps in distinguishing between multiple sub organisation. In case you have multiple departments in your organisation and would like to distribute the numbers and applications individually, the rather than creating a new account you can go ahead create a Sub-account.


Why a Sub-Account


  • A sub-Account allows you to distribute phone numbers and application without causing any confusion.
  • Recharging every sub-account individually will not be necessary as the credits from the main account will be deducted for usage and number rentals.
  • A unique Auth ID and Auth Token for every sub-account to distinguish the API requests.
  • Unique Sender ID can be whitelisted for each sub-account.


Note: There will be only one Invoice generated at the end of every month as the credits are being deducted from the main account and not from every sub-account.


You can use your own sub accounts Auth ID and Auth Token to trigger messages and calls.


Create a Sub-Account



A Sub-Account can be created in two possible ways

Through API

From your Plivo console.



To create a sub-account through the console, you can navigate to Sub-Accounts tab.


When you click Add new sub-account,  a pop-up will prompt you to enter the name of the sub-account. You will need to have the sub-account enabled in order to be able to use it.





You can name a sub-account as per your choice. And if you no longer wish to use your sub-account, you can go ahead and delete the sub-account from the Plivo console itself.


Note: A sub-account does not have separate log-in credentials. You can find the Sub-accounts Auth Id and Auth Token only once you are logged in to your account.



In case you face any issues or have any queries, please contact our support team for assistance: https://support.plivo.com/support/home