When ever a customer signs up with Plivo, they are provided with a free trial account to experiment with our services. This free trial account is given free credits for testing and using the same credits you can go ahead and purchase a number by navigating here. Once you have a number and credits in your account, you are all set to start testing our voice and SMS service.


Register here to get your free Plivo account today.


Below are the steps that are to be followed to successfully Sign up for a free trial account.

1. Sign up with your corporate email address

2. You will receive an activation email from Plivo. Click on the link mentioned in the email to activate your account.

3. Enter an sms enabled, non-VOIP number to complete the phone verification.



Sign up with your corporate email address



Plivo has certain security checks in the back end that tend to flag the sign ups made from a public domain email address such as @gmail, @hotmail, etc,. This being the reason we request all our customers to sign up using there corporate domain email address.


In case you face any issues while signing up, please reach out to our Support Team for assistance.



Activation email


You will receive an activation email from Plivo to help you activate your Plivo account.

This email contains a link, click on that link to successfully enable your Plivo account. Unless this link is clicked, your account will remain inactive.


Incase you are unable to receive the activation email from our end, you can check your Spam or Trash folder and also check if there are any fire fall settings that might be blocking the emails from Plivo.


If you are still unable to receive the email, please reach out to our Support Team for assistance.



Phone number verification



You will have to enter a valid SMS enabled, non-VOIP number to pass through the phone verification step.

Enter a valid number and avoid adding any spaces or hyphen between the digits.





The Plivo account creation process is incomplete without the phone verification as this is a mandatory security step. In case you have entered a valid number are are unable to receive a code from Plivo, you can try to retrieve the code via a call. If both the options fail even after having tried multiple times, please reach out to our Support Team.




Once the above steps are successfully complete, you are now a registered Plivo user with a free trial account. You can make use of this account to test our voice and SMS service.


To upgrade your account to standard and overcome the limitations of a Plivo free trial account, click here. To know more about our services you can navigate to Plivo docs.


In case you face any issues or have any queries, please contact our support team for assistance: https://support.plivo.com/support/home