When a user signs up with Plivo, they are provided with a free trial account to experiment with our services. This trial account is provided with free credits for testing and using the same credits the user can go ahead and purchase a number by navigating here. Once we have a number and credits in the account, we are all set to start testing Plivo's voice and SMS APIs.


Register here to get your free Plivo account today!


Below are the steps that are to be followed to successfully Sign up for a free trial account.

1. Sign up with your corporate email address

2. An activation email is trigged from Plivo. Click on the link mentioned in the email to activate the account.

3. Enter an SMS enabled, a non-VOIP number to complete the phone verification.



Sign up with your corporate email address



Plivo has certain security checks in the back end that tend to flag the sign-ups made from a public domain email address such as @gmail, @hotmail, etc. This being the reason we request all our customers to sign up using there corporate domain email address.


In case you face any issues while signing up, please reach out to our Support Team for assistance.



Activation email


An activation email is triggered by Plivo to help activate the trial account.

This email contains a link, click on that link to successfully enable the account. Unless this link is clicked, the account will remain inactive.


In case the email was not received, check the Spam or Trash folder and also check if there are any firewall settings that might be blocking the emails from Plivo.


Didn't receive the email yet? please reach out to our Support Team for assistance.



Phone number verification



The user will have to enter a valid SMS enabled, non-VOIP number to pass through the phone verification step.

Enter a valid number and avoid adding any spaces or hyphen between the digits.





The Plivo account creation process is incomplete without the phone verification as this is a mandatory security step. In case you have entered a valid number are unable to receive a code from Plivo, the user can try to retrieve the code via a call. If both the options fail even after having tried multiple times, please reach out to our Support Team.




Once the above steps are successfully completed, we are done with the registration to a free trial account. Feel free to use the account to test our voice and SMS services!


To upgrade your account to standard and overcome the limitations of a Plivo free trial account, click here

To know more about our services you can navigate to Plivo docs.


In case you face any issues or have any queries, please contact our support team for assistance: https://support.plivo.com/support/home