Auth ID, Auth Token and How to change them


Plivo uses two credentials to determine from which account an API request is triggered from: The AUTH ID acts as a username, and the AUTH Token acts as a password.


If another user gets access to your AUTH ID and AUTH Token, and he or she will be able to use the Plivo API just as you would. That means they can make calls or send messages coming from your phone numbers. Keep your Auth ID and Auth Token private at all times.


Where can I find my Auth ID and Auth Token?

You can find your Auth ID and Auth Token, on your Plivo-Dashboard





How do I change my Auth Token?


The Auth ID of your Plivo account cannot be changed.

However, the Auth Token can be changed by clicking here and choosing either of the two options listed




The new Auth Token generated will now be used as a password to authenticate before triggering an API.


In case you feel that your Plivo account has been compromised and you see charges that are not as per your usage, kindly change the Auth Token immediately along with the Password of your Plivo account. For increased level of security, you can set up 2 Factor Authentication for your account by clicking here.



Now that you have free credits in your account, a phone number and also are aware of your Auth ID and Auth Token, you can start testing our service.

To know more about our services you can refer our Plivo docs.


In case you face any queries, please contact our support team for assistance: https://support.plivo.com/support/home