Customer can generate the Message Delivery Report( MDR)/ Call Detail Record (CDR) directly from their Account dashboard.


Login to your Account-> Voice/ SMS-> Logs-> Set the Date Range-> Click on Export All.


Call Detail Records (CDRs) and Message Detail Records (MDRs) will be retained in our transactional databases for a period of 90 days only. More info


If the logs are way too large, The exported logs will be emailed to your Registered Email ID.

If the logs are less, the file will be downloaded on your device.


Information contained in the files:


Downloaded file:


Message UUID

From

To    

To Country ISO2

Direction    

Message Time    

Status    

Error Code    

Error Reason    

Units    

Rate Per Unit (USD)    

Carrier Surcharge Per Unit (USD)    

Total Charge Per Unit (USD)    

Total Charge (USD)


Emailed file:


Message UUID

From    

To    

Direction    

Time    

Status    

Units    

Amount    

Message Rate    

Message Charge