Rental, hosting, setup and carrier fees associated with your Short Code will be by default charged every 3 months starting from the date of your short code application. If you signed up for 12-month leasing terms, then you will be billed for your rental fees every 12 months. Therefore, all Short Code fees (i.e., rental, setup, hosting, and carrier charges) are charged upon your application submission and you will be billed for your shortcode from the day short-code is procured for your account. 


In the event that your application is not approved or delayed, we will work with you to edit or resubmit another application.


The monthly recurring fees are dependent on the type of Short Code you are renting. Please check our Short Code page for more details. For random short-code, you will be charged $1500/3 months and for vanity short-code, the rental charge is $3000/ 3 months.


Usage of your Short Code (i.e., messages that you send and receive through your Short Code), will be billed separately on a monthly basis also starting from the date of your Short Code approval. Check out Short Code page for rates on usage and leasing.


Usage fees are billed on a monthly basis for messages that you send and receive through your Short Code starting on the date of your application approval.


In case of any query on short-code lease or usage charges, do contact our support team for assistance: https://support.plivo.com/support/home.