You can either directly receive calls in a softphone/hardphone/web app/android app/iOS app in which the Plivo endpoint is configured or the inbound call to a Plivo DID can be redirected to an endpoint.

Inbound calls directly to endpoints:

You can make calls from a SIP endpoint to another SIP endpoint by dialing out to the SIP URI of the endpoint, you can get the SIP URI of an endpoint from here by clicking on the + sign of the endpoint for which you need the SIP URI.

Note: You can make calls to an endpoint from a Plivo endpoint or an external SIP endpoint as well(if the external VOIP provider supports that) Or you can also make calls to an endpoint using outbound call API(

Inbound call to DIDs redirected to endpoints

You can use the demo call forward application to redirect the inbound calls to a DID to an endpoint.

Demo call forward: → SIP URI of the endpoint to which you want the calls to be redirected.


You can setup the call forward with the help of a Dial XML like below which can redirect the calls to the endpoint.

        <User sendDigits="wwww2410"></User>

Answer_url attached to the Plivo DID should return an XML document like above.

Note: Endpoint should be assigned with direct dial application. PUT YOUR CALLER ID HERE

You can use your desired phone number as caller ID.