Transcription ties in with the recording features. What that means is that wherever there is a possibility to record a call, you can transcribe it too. The functionalities in Plivo that let you do this are:
1. Record API
2. Record XML
With respect to transcription, all the features above use the same set of parameters:
1. Transcription type- auto or hybrid
2. Transcription URL- This is the URL to which Plivo will send the transcription text once the call has been transcribed.3. Transcription Method- This is the type of HTTP method used by Plivo to send the request to the Transcription URL. The valid values are GET or POST.