To calculate the cost of a call, you need take into consideration

  1. The usage (the length and direction of the call)

  2. The phone number

  3. The prefix

  4. The duration of a call

Example: Outbound call with regular number


Let us consider an example, for an outbound call to a UK number,

  • Prefix ‘4420’

  • Call duration is 70 seconds.

  • The outbound pricing for UK numbers with prefix “4420”is $ 0.0031/min.

  • Cost for call (would be) $ 0.0031+ $ 0.0031= $ 0.0062.

  • Cost of a phone number in UK $.80 per month

  • Total cost = $ .8062

 

Note: Phone number is charged on monthly basis. The above charges are just an example.

It is not obligatory to purchase a phone number from Plivo to make an outbound call.

 

Detailed pricing information is available on our page Plivo pricing.


Toll free number


Plivo supports Outbound calls using a Toll-free number only in USA and Canada. Hence let us take an example of an outbound a call using Toll-free number in the US.

 

  • Prefix 1907

  • Call duration 70 seconds.

  • The outbound pricing for US numbers with prefix “1907”is $ 0.1790/min.

  • Cost for call (would be) $ 0.1790+ $ 0.1790= $ 0.358.

  • Cost of a phone number in US $ 1.00 per month

  • Total cost = $ 1.358.

 

Note:

Phone number is charged on monthly basis. The above charges are just an example.

It is not obligatory to purchase a phone number from Plivo to make an outbound call if you already have an existing Toll-free number.

 

Detailed pricing information is available at page at Plivo pricing.


Example: Inbound call with regular number


Let us consider an example of a Inbound call in United Kingdom.

  • The call duration is 70 seconds.

  • The Inbound pricing for UK regular number $ 0.0050/min

  • The cost for Inbound call is $ 0.0050+ $ 0.0050= $ 0.01

  • The cost of a regular phone number in UK is $0.80 per month

  • Total cost = $ 0.81.

 

Note:

Phone number is charged on monthly basis. The above charges are just an example.

It is mandatory to purchase a phone number from Plivo for Inbound call.

 

Detailed pricing information on Inbound calls is available at page at Plivo pricing.


Additional features on’s at no extra cost.


At Plivo we provide loads (of) additional features and do not charge extra cost for features like:

  1. Call recording and storage

  2. Multilingual Text to Speech

  3. Automatic Machine Detection

  4. Dynamic Caller ID

 

However, there is an additional cost for call transcription

  • Auto transcription is $0.05/Min.

  • Hybrid transcription is $0.35/Min.