Currently, Plivo has 6 connectivity endpoints across 5 continents to ensure optimal voice quality and minimum latency. Below are the regions where our PoPs (points of presence) servers are located.

  • North California, USA
  • Virginia, USA
  • Frankfurt, Germany
  • Sao Paulo, Brazil
  • Sydney, Australia
  • Singapore

How can I ensure that my call is going through the nearest region or PoP to avoid latency?


When a call is initiated by the user, Plivo locates the closest PoP to handle the call based on the source IP. This reduces the delay and latency in establishing the call.