There are quite a few regulations and industry standards that need to be followed in order to become and remain compliant. See the questions below for guidelines on compliance for US Short Codes.
Please note that Plivo does not control carrier regulations and is not in a position to interpret any laws, rules, or regulations. Plivo will work with you and the carrier to help you become compliant, however it is important that our customer seek legal counsel on how laws and regulations apply to your company’s specific practices. Also, each carrier reserves the right to suspend short code service for any user at any time.
For best practices please visit the following resources: