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Where can I find the SIP URI of an application I just created?
Do you have any limits on the number of calls per second?
I don't have a developer team to build my application. Can Plivo recommend a partner to help me with my development needs?
Do I need to add country code while dialling out?
How do I register an Endpoint on my Soft/VoIP Phone ?
How do I make an outbound call using an Endpoint ?
How to receive calls on SIP endpoint?
What are the softphones supported/recommended for Plivo endpoints?
What are the different issues I may face while using Endpoints?
Can I register a single Endpoint with different devices ?
How do I make phone calls using Plivo?
Can I make an outbound call to the SIP URI of a Plivo application?
How can I make an outbound call to a list of phone numbers?
How can I get the status information of an active call?
Can I call multiple numbers with a single API call?
I am receiving unwanted inbound phone calls, how can I screen them?
What countries do you support for voice calls?
How will I be charged for calls?
How to calculate the cost of a call?
What are the programming languages supported by Plivo?
How do I make calls using outbound call API?
How to make bulk call using a single API?
Can I make outbound calls without buying a Plivo number?
How to change the call flow of an ongoing call?
What are the meaning of different call statuses?
What are the possibilities to get the status of a call?
Can I Disconnect a specific outbound call?
How to reject an incoming call?
How to setup call forwarding application?
What are the types of audio file that I can play on a call?
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Text-to-speech & Speech-to-text
What is Text-to-speech
What is Speech-to-Text transcription?
What are the languages supported for TTS (text-to-speech)?
How can I transcribe a voice call to text?
I had a call recording for 19 seconds but the transcription is blank, why?
Can I transcribe international calls?
Can I use Plivo's text-to-speech (TTS) feature for international calls?
How to record an outbound call?
How to record an inbound call?
How to record a conference call?
Can I record a call in stereo or mono as per my wish?
Where can I find the recordings?
Does Plivo charge for call recordings?
Preferences & suggestions for audio recording
How to delete the recordings?
How should I secure access to my call recordings?
Call Quality issues
Why do my calls sound choppy?
Why do my calls echo?
How can I figure out if the problems I face are at my end?
Do you provide audio captures for debugging?
How to make a conference call using Plivo?
How can I manage a conference call with an administrator?
How to change the call flow of a conference call?
How do I handle the members of a conference call?
How to debug a conference call from dashboard logs?
Answer Machine Detection
Getting started with answer machine detection:
Can I find out whether a call was answered by a machine or human?
What are the different types of machine detection Plivo support?
What is the difference between Synchronous & Asynchronous machine detection?
How to change the call flow once the call is answered by a machine?
How accurate is Machine Detection? What can I do to increase the accuracy?
How do I disable outbound calls to specific countries for my Plivo account?
How do I block calls to Premium phone numbers?
How does Plivo Voice Geo Permissions work?
How to override Voice Geo Permissions For Specific Sub-Accounts?
Is Voice Geo Permissions effective only for calls made via Rest API?
What are the countries with the highest risk of call fraud?
How to get Plivo Voice Geo Permissions set in Account via API?
How can I identify if calls are blocked due to Geo Permissions?
How to remove override for specific Sub-account(s)?
Why did the call disconnect?
Why did few members disconnect abruptly during conference?
What are the percentages in audio quality stats section?
Why are suspected issues displayed on top beside call uuid, and those displayed under the call relations section different for the call uuid?
Why is Plivo Quality score good although call has suspected issues?
What are the audio quality metrics to refer for each of suspected issues?
Which stream (out of incoming and outgoing) has a given suspected issue?
What does “Ring Start Time” and “Answer Time” in call details section mean?
Why are certain data missing for few calls?
What is the difference between External SIP Device and External SIP Endpoint?
How to read audio quality stats?
Why are Ring start time and Answer time displayed as 0s while the call has all the other stats?
Why is audio level not displayed for few call uuids?
Automatic Speech Recognition
Can I build voice controlled IVRs for my calls on Plivo?
Can I gather speech inputs from callers in real time?
Can I redact Speech and DTMF inputs gathered through GetInput XML?
How can I improve the accuracy of the speech recognized through GetInput XML?
How do I limit the maximum duration of speech recognized by Plivo?
How does Plivo charge for Automatic Speech Recognition?
How does Plivo’s Automatic Speech Recognition work?
How does the profanity filter on GetInput XML work?
Is it possible to gather DTMF and Speech inputs simultaneously?
Which languages are supported by Plivo’s Automatic Speech Recognition engine?
Why was I charged for Speech Recognition when no speech was gathered from the user?