Audio quality stats are color-coded to green (good), yellow (average) and red (bad), according to recommended values (mentioned below).
| Metric | Good | Average | Bad |
| Jitter | <= 10ms | 10ms - 30ms | >=30ms |
| Packet loss | < 0.5% | 0.5% - 0.9% | >= 0.9% |
| Audio level | > -40dB | -80dB to -40dB | < -80dB |
| RTT | < 200ms | 200ms - 300ms | > 300ms |
For each suspected issue, a specific audio quality metric. The stream that has the fewest green stats is the stream contributing to your call quality issue.