What are the audio quality metrics for each suspected issue?

 

Suspected issue

Metric

One-way audio

Packet count, audio level

Broken audio

Packet loss

Robotic audio

Jitter

High connect time

Post dial delay (PDD)

Audio lag

Round-trip time (RTT)

Low audio level

Audio level

Was this article helpful?
0 out of 0 found this helpful
Didn’t find what you are looking for? Create new ticket