Call values for each of the metrics (jitter, racket loss, round trip time) vary with each voice data packet transmitted; these are represented as percentiles. A 30% value of jitter 45 ms means out of all jitter values that occurred during the course of a call (with each voice data packet), 30% of the values are less than or equal to 45 ms. That means 30% of your call had jitter less than or equal to 45 ms.