When you make a call using Plivo, a universally unique identifier (UUID) will be assigned to the call to identify the call and help you troubleshoot.
Where do I find the UUID for a particular call?
There are two ways to find the UUID for a particular call. The first is by checking your account dashboard logs:
- Log in to your Plivo dashboard.
- Go to Voice > Logs > Calls.
- Click on the timestamp of the call you want to debug. A new window will pop up with the UUID.
The second way to get a call UUID is by using the Voice API to retrieve all call details.
To find the call UUID for a specific call, use this method to make a GET HTTP request to the Call Detail Records (CDR). This will deliver details about each call.