What is a call UUID?

When you make a call using Plivo, a universally unique identifier (UUID) will be assigned to the call to identify the call and help you troubleshoot.

Where do I find the UUID for a particular call?

There are two ways to find the UUID for a particular call. The first is by checking your account dashboard logs:

  1.     Log in to your Plivo dashboard.
  2.     Go to Voice > Logs > Calls.
  3.     Click on the timestamp of the call you want to debug. A new window will pop up with the UUID.


The second way to get a call UUID is by using the Voice API to retrieve all call details.

To find the call UUID for a specific call, use this method to make a GET HTTP request to the Call Detail Records (CDR). This will deliver details about each call.

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