Understanding and Locating Call UUIDs on Plivo

1. What is a call UUID?

A call UUID is a universally unique identifier assigned to each call you make using Plivo. This identifier helps you track and troubleshoot specific calls.

2. Where can I find the UUID for a specific call?

You can find the UUID for a call using one of the following methods:

a. Use the Plivo Dashboard:

  • Log in to your Plivo dashboard.
  • Navigate to Voice > Logs > Calls.
  • Click on the timestamp of any call to view the call’s insights, including the UUID.

b. Use Plivo’s Voice API:

  •  Use Plivo’s Voice API to retrieve call details.
  • Create a GET HTTP request to the Call Detail Records (CDR) endpoint.
  • This request will return information about each call, including the UUID. 
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