How can I cancel a request to port numbers to Plivo?

If you'd like to cancel a request to port a number to Plivo, open a support ticket. Include your Plivo account, email address, and the phone numbers for which you'd like to cancel porting. 

There may be charges for canceling a port or to change the confirmed port date:

  1. If you cancel the port or change the port date more than 48 hours before the confirmed port date, you will be charged $13 per number.
  2. If you cancel the port or change the port date within 24 to 48 hours before the confirmed port date, you will be charged $98 per number.
  3. If you cancel the port or change the port date within 24 hours before the confirmed port date, you will be charged $520 per number.

Charges are subject to change by the carrier.

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