How can I learn the status of a call?

Call status details are posted on your web server from the Plivo platform. Here, you can find detailed call information, including: 

  • From_number
  • To_number
  • Start time
  • End time

We will post call details to your web server (database) configured in any of the following URLs.

  • Answer_URL: Details are posted when the call is answered. 
  • Hangup_URL: Details are posted when the call is ended. 
  • Action: Details are posted if an action( attribute) is defined in the dial XML element. 
  • Callback_URL: Details are posted if the callback_URL is defined in the XML element when the call is answered. 

Based on these parameters, you can identify the call status. For more detail, refer to the following guides: 

https://www.plivo.com/docs/xml/dial/#action-request-parameters

https://www.plivo.com/docs/xml/dial/#callbackurl-request-parameters

https://www.plivo.com/docs/xml/request/#request-parameters

https://www.plivo.com/docs/xml/request/#call-status 

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