Pictures that are sent or received with Plivo long codes are stored in your account. Plivo will create a media resource cache to store these media files. We store media for up to a year for our customers to access. Each piece of media will be provided with a unique, publicly-accessible URL. You may request the one-year storage policy to be extended. Extension requests will be considered on a case-by-case basis.
Plivo will keep media until you make an HTTP DELETE request to the media file's resource. For more information on the media storage resource, please see our Media API Docs.