What happens if my short code is audited?

Your short code may be subject to an audit by the CTIA or by individual carriers for compliance purposes. Plivo takes a proactive approach to ensure that your campaign is compliant. If your short code is found to be noncompliant, we'll work with you to remedy the situation. You are typically given 48 to 72 hours to resolve any issues. If the issues have not been resolved by the deadline, your short code will be at risk of suspension.

Visit our Short Code Compliance Guidelines page for more info.

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