Number activation and verification

In some countries, telecommunications regulators or National Regulatory Authorities (NRAs) impose restrictions and conditions on the use of telephone numbers. These are legal requirements that should be respected at all times to avoid the risk of having your phone number blocked.

These regulatory bodies may require you to activate your number depending on the type of number and the country. Check if activation applies to you by clicking here. 

If a number requires activation, a pop-up will notify you of the activation requirements before you purchase the number.


Activate the number by submitting the required documents on the verification tab which can be found in your Plivo console.

Verification documents can also be uploaded using our Plivo API. Click here to learn more. 

Refer to our coverage page to find activation requirements for a particular number.

Valid types of addresses that are accepted by most carriers can be found by clicking here.

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