If a number is no longer required, it can be deleted and removed from your Plivo account. Here’s how to end renting a number with Plivo.
To un-rent a number, follow the below steps:
- Navigate to the “Your number” tab on the Plivo dashboard.
- Select the numbers that you would like to remove.
- Click on “Choose Action”, select "Unrent Numbers" and confirm.
Once a number is canceled or removed, the number is reserved for 10 days. Thereafter, a number will be returned to the carrier and will not be retrievable.
If a number was accidentally canceled, please contact us for help. We can check with the number procurement team internally and try to get the number back to your account, subject to availability.
To delete or remove a rented number using our API, please click here.