Plivo has six connectivity endpoints or PoPs (points of presence) servers across five continents to ensure optimal voice quality and minimum latency:
- North California, USA
- Virginia, USA
- Frankfurt, Germany
- São Paulo, Brazil
- Sydney, Australia
- Singapore
When a user initiates a call, Plivo locates the closest PoP to handle the call based on the source IP address. This reduces latency and delay in establishing calls.