Transcription ties in with recording features: if a call can be recorded, it can also be transcribed. There are two functionalities in Plivo that let you record and transcribe a call:
- Record API
- Record XML
With respect to transcription, all the features above use the same set of parameters:
- Transcription type: auto or hybrid
- Transcription URL: the URL to which Plivo will send the transcription text once the call has been transcribed.
- Transcription method: the type of HTTP method used by Plivo to send the request to the transcription URL. The valid values are GET or POST.