What are the fees for registering a sender ID?

Plivo works with carriers to set up sender IDs based on carrier regulations and the destination country. This may involve a one-time setup fee of $25 exclusive of carrier charges for sender ID registration for each country. (Certain countries impose additional carrier charges for sender ID traffic. Charges are subject to change and shared with customers on a case-by-case basis after we have confirmation from the respective local carriers.)

There is no fee to enable a sender ID for destinations where the sender ID is dynamic. However, Plivo still needs to vet the use and business cases to enable alphanumeric sender IDs.

Read our guide to registering a sender ID for more information.

How can I get more than one sender ID for my account?

Multiple sender IDs on an account are supported only on accounts that work across different countries. Multiple senders IDs for the same country are not supported on the same account. However, you can register a second sender ID from a subaccount. 

Can the sender ID be changed?

You can change your sender ID for a charge of $25 per country.

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